[24]7.ai
[24]7.ai is a provider of customer experience solutions, services, and an engagement cloud platform. The company offers tools for campaign management, conversation automation, and agent experience enhancement, along with services including digital transformation, omnichannel customer experience management, and customer care outsourcing. [24]7.ai serves enterprises seeking to improve customer interactions across…
Funding snapshot
About
[24]7.ai is a provider of customer experience solutions, services, and an engagement cloud platform. The company offers tools for campaign management, conversation automation, and agent experience enhancement, along with services including digital transformation, omnichannel customer experience management, and customer care outsourcing. [24]7.ai serves enterprises seeking to improve customer interactions across digital and voice channels, combining AI-powered automation with human agents. The company's platform integrates chatbots, virtual assistants, and live agent workflows. Founded in 2000 and headquartered in San Jose, California, and Bengaluru, India, [24]7.ai has raised $22 million at the Series B stage from investors including Sequoia Capital, Microsoft, and Sherpalo Ventures. The company employs over 11,600 people globally.
Business model
Customer Success Management > Customer Engagement > Industry Specific > Multi Industry,
Customer Service Software > Contact Center > Omnichannel,
Chatbots > Industry Agnostic > Customer Support
Founders & team highlights
Founder with Prior Funding,
Serial Founder
Institutional investors
Latest coverage
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