Ambit

Ambit is a provider of a conversational AI platform that transforms trusted content into intelligent, engaging customer conversations. The platform uses Retrieval Augmented Generation (RAG) to power AI agents that draw upon a company's own web pages, PDFs, videos, and approved links when answering questions, ensuring responses are ring-fenced to trusted content. Ambit offers customizable AI agents with brand-specific personas, names, and branding, along with scripted guidance that directs conversations toward tangible outcomes such as bookings, product recommendations, or task completion. The platform serves industries including government and local authorities, retail and e-commerce, travel and entertainment, professional services, finance and insurance, and member-based organizations. Key use cases include customer support, guided selling, internal communications, HR information, and member engagement through the Memberize solution. The platform provides sentiment tracking, NPS, and feedback loops for customer insights. Founded in 2016 and headquartered in Auckland, New Zealand, the company has raised $2.3M in seed funding from investors including Techstars, The Alexa Fund, Quidnet Ventures, DeepTech Ventures, PhD, NetApp, Symantec, Veritas Academy, Vulpes Ventures, K1W1, Lewis Holding Company, 27V, and New Zealand Growth Capital Partners.