AI based customer communication management solutions. It uses AI and NLP algorithms to aggregate text based company knowledge and customer communications, generating answers to users questions and revealing product insights. It integrates with multiple communication tools, workspaces, project management platforms, customer ticketing systems, and knowledge bases. The features include customer feedback management, data integration, knowledge management, track trends, and more. The company operates in the Chatbots sector with additional focus on Customer Success Management and Customer Service Software. Its business model centers on Customer Communication Management. Founded in 2020, headquartered in Tel Aviv, Israel. The company has raised $17.2M at the Series A stage. Backed by investors including State of Mind Ventures, Web Summit, GTMfund, Interplay, Gefen Capital and others.
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Series AAI based customer communication management solutions. It uses AI and NLP algorithms to aggregate text based company knowledge and customer communications, generating answers to users questions and revealing product insights. It integrates with multiple communication tools, workspaces, project management platforms, customer ticketing systems, and knowledge bases. The features include customer feedback management,…
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Business model
Customer Success Management > Customer Communication Management,
Customer Service Software > Contact Center > Conversational Analytics,
Enterprise Information Management > Knowledge Management > Semantic Software,
Chatbots > Industry Agnostic > Customer Support
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