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Atomicwork

Series A

Atomicwork is an AI-native IT service management (ITSM) and enterprise service management (ESM) platform that deploys AI Coworkers to handle enterprise IT operations end-to-end. The platform offers a Universal AI Coworker for live end-user support through Slack, Microsoft Teams, and web portals, providing resolutions rather than just answers across 25+ languages. Atomicwork's AI Coworkers are designed with specific…

High Tech · Generative AI, · Palo Alto,_x000D_ Bengaluru, United States,_x000D_ India · EST 2022

About

Atomicwork is an AI-native IT service management (ITSM) and enterprise service management (ESM) platform that deploys AI Coworkers to handle enterprise IT operations end-to-end. The platform offers a Universal AI Coworker for live end-user support through Slack, Microsoft Teams, and web portals, providing resolutions rather than just answers across 25+ languages. Atomicwork's AI Coworkers are designed with specific job roles including IT Ops Engineer, Incident Manager, DevOps Specialist, Security Engineer, and Onboarding Manager, collaborating to resolve complex issues. The platform features universal context leveraging enterprise IT graphs, superfast prompt-to-code service automation, and actionable IT and business insights. It integrates with 100+ enterprise applications including Okta, Workday, GitHub, and Salesforce. Founded in 2022 and headquartered in Palo Alto and Bengaluru, Atomicwork has raised $40.3 million in Series A funding from investors including Khosla Ventures, Battery Ventures, Peak XV Partners, Blume Venture, and Storm Ventures.

Business model

IT Operations > ITSM > Service Desk > Chatbots,

Chatbots > Industry Agnostic > Employee Support

Team background

Company Wise > Freshworks, Zoho

Institutional investors

Blume VentureStorm VenturesNeonZ47Khosla VenturesBattery VenturesPeak XV PartnersOktaFoster VenturesParam Hansa ValuesAlphatron Capital

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