AVITA

AVITA provides a multi-purpose digital avatar platform that integrates virtual avatars into customer service, training, and business operations. Its AVACOM service enables remote avatar-based customer interactions for retail stores, reception desks, and websites, supporting unmanned operations and digital transformation. The platform has been deployed in Lawson convenience stores for self-checkout support and in-store promotions, and in insurance comparison sites where avatar-based consultations doubled appointment acquisition rates compared to phone calls. The Abatore service combines avatars with generative AI for role-play training, offering real-time dialogue evaluation and improvement suggestions for sales and communication coaching. Additional offerings include custom avatar production spanning anime characters, digital humans, and mascots, as well as BPaaS services using specialized avatar operators. Founded by renowned robotics researcher Hiroshi Ishiguro, the company leverages over 20 years of research and 70+ avatar-related patents. Founded in 2021 and headquartered in Shinagawa, Japan, the company has raised approximately $13.0M in Series A funding from investors including Pasona, Sumitomo Mitsui Banking Corporation, Shionogi, and Suntory.