Bolna

Bolna is a provider of voice AI agents for inbound and outbound calling, built specifically for the Indian market with support for over 10 vernacular Indian languages including Hinglish, Hindi, Tamil, and Telugu. The platform enables users to build, test, deploy, and scale conversational voice AI agents that sound natural, understand context, and take business-oriented actions without increasing team size. Bolna offers pre-built agent templates for customer support, cart abandonment recovery, cash-on-delivery confirmation, recruitment screening, and various use cases across ecommerce, edtech, healthtech, BFSI, and hospitality sectors. The platform features bulk calling at scale with thousands of simultaneous AI calls, custom API triggers for real-time external system calls during conversations, human-in-the-loop call transfer, workflow integration with n8n, Make.com, and Zapier, natural conversations with under 300ms latency and interruption handling, integration with over 20 ASR, LLM, and TTS models, model switching per call, and India and USA specific data residency with on-premise deployment options. Bolna provides both a no-code playground for non-technical users and developer APIs with Python and JavaScript SDKs. The platform serves over 1,000 companies including Awign, Hyreo, GoKwik, and Hypothesis. Founded in 2024 and headquartered in Dover, United States, Bolna has raised approximately .9 million at the Seed stage with investors including General Catalyst, Y Combinator, Blume Venture, Pioneer Fund, Upekkha, Orange Collective, Transpose Platform, and Eight Capital Management.

Customer Service Software > Customer Self Service > Chatbots > Voice Based > AI Agents,

Chatbots > Industry Agnostic > Customer Support > Voice Based > Vernacular > Indian Languages

Serial Founder

Company Wise > Bain,

College Wise > IIT Delhi