Citibox

Citibox provides smart electronic parcel lockers for residential buildings, enabling recipients to receive online purchases securely even when they are not at home. The company installs smart mailbox systems free of charge in building entrances, allowing any courier or e-commerce service to deposit packages. Registered users are notified in real time through the Citibox mobile app when a delivery is made, and can collect their packages at any time with 24/7 access. The system guarantees delivery of all packages on the first attempt, eliminates contact between buyer and courier, and provides a free, private, and secure pickup experience. Citibox serves three stakeholders: residents who gain convenient package retrieval, courier companies that optimize routes and resources by delivering on the first attempt, and cities and the environment through reduced CO2 emissions and fewer delivery vans during peak hours, with the platform contributing to a 52% reduction in CO2 emissions from last-mile delivery. The company has delivered over 70.4 million packages, installed more than 50,000 smart mailboxes across Spain and France, and serves over 500,000 residents who enjoy the Citibox service. Citibox is expanding its PUDO (Pick Up and Drop Off) network into France and Germany, building a carrier-agnostic parcel delivery infrastructure. The company also offers solutions for couriers including route optimization and a dedicated courier app, and provides sustainability reporting on emissions savings. Founded in 2015 and headquartered in Madrid, Spain, Citibox has raised approximately $94.7 million in Series B funding from investors including Growth Credit Partners, Coventure, Demium, Encomenda, EIC Fund, Europa, Ithaka, Bonsai Venture Capital, Big Sur Ventures, Mundi Ventures, and Bstartup Banco Sabadell.