Connectly Technologies
Connectly is an AI-powered conversational commerce platform that automates customer touchpoints across sales, marketing, support, and utility messaging. The platform enables businesses to engage customers through personalized WhatsApp flows, with features including AI-powered marketing campaigns with built-in templates, cart recovery automation, smart auto-replies, product carousels, and UTM link tracking. For…
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About
Connectly is an AI-powered conversational commerce platform that automates customer touchpoints across sales, marketing, support, and utility messaging. The platform enables businesses to engage customers through personalized WhatsApp flows, with features including AI-powered marketing campaigns with built-in templates, cart recovery automation, smart auto-replies, product carousels, and UTM link tracking. For support, Connectly provides AI-driven triage and ticket routing, sentiment analysis, agent assistance with context and tone detection, and automated follow-ups. The platform also offers utility messaging for payment reminders, real-time notifications, document collection, and account management. Connectly serves over 150 clients across 15+ industries in 20+ countries, with clients reporting up to 83% conversion rates on cart recovery and 10x revenue growth per message. Founded in 2020 and headquartered in San Francisco, California, Connectly has raised approximately $28.2 million in Series B funding from investors including Alibaba Group, Unusual Ventures, Volpe Capital, Lojas Renner, Falabella, Philippos Kourkoulos Latsis, RX Ventures, and Marathon Venture Capital.
Business model
MarketingTech > Marketing Optimization > Conversion Rate Optimization > Conversational Bots,
Chatbots > Industry Specific > Retail > Ecommerce > Customer Engagement,
E-Commerce Enablers > Customer Experience Management > Customer Support > Bots
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