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Contiinex

Seed

Contiinex provides AI-based customer journey analytics software, offering customer journey automation through AI tools managing SMS, WhatsApp, VoiceBot, Chatbot, email, and human workforce channels. The cloud platform integrates with third-party environments to automate customer journeys with AI-based recommendation engines. Founded in 2016 in Bengaluru, India, the company has raised $3.3M in seed funding from…

High Tech · Chatbots, · Bengaluru, India · EST 2016

About

Contiinex provides AI-based customer journey analytics software, offering customer journey automation through AI tools managing SMS, WhatsApp, VoiceBot, Chatbot, email, and human workforce channels. The cloud platform integrates with third-party environments to automate customer journeys with AI-based recommendation engines. Founded in 2016 in Bengaluru, India, the company has raised $3.3M in seed funding from investors including Utthishta, YourNest, and Startupxseed Ventures. AI based customer journey analytics software solution provider. The platform offers customer journey automation by using AI tools. It manages multiple communication channels including SMS, WhatsApp, VoiceBot, Chatbot, email, and human workforce for automating conversations. The platform leverage artificial intelligence based engines for recommendations. It is a cloud platform that integrates with multiple third party environments to automate customer journeys.

Business model

Customer Success Management > Customer Experience Management > Customer Journey Management,

Customer Service Software > Customer Self Service > Chatbots > Text Based,

Chatbots > Industry Agnostic > Customer Support

Founders & team highlights

Serial Founder

Team background

Company Wise > Microsoft,

College Wise > BITS Pilani

Institutional investors

UtthishtaStartupxseed VenturesYourNestRefex CapitalShivan VargheseKrishnan Iyer SubramnaianK M VargheseBepin JoseZiyad AboobackerRamnath NarayanRaman LakshmananBhaskar PramanikMJ AravindRavi ViswanathRamesh Radhakrishnan

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