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High Tech Series A Founded 2018

Conversenow Ai

ConverseNow develops voice AI solutions for the restaurant industry, providing a fully customizable voice ordering platform that handles over 2 million conversations per month and repurposes 83,000+ labor hours monthly. The AI voice assistant answers phone calls, takes orders, processes upsells, and manages customer interactions with brand-specific tone and persona, supporting multilingual voice recognition for…

📍 Austin, United States · Chatbots,

Funding snapshot

Last roundSeries A
Amount$10M
Date10 August 2022
Total raised$29M
Team size45

About

ConverseNow develops voice AI solutions for the restaurant industry, providing a fully customizable voice ordering platform that handles over 2 million conversations per month and repurposes 83,000+ labor hours monthly. The AI voice assistant answers phone calls, takes orders, processes upsells, and manages customer interactions with brand-specific tone and persona, supporting multilingual voice recognition for diverse customer bases. The platform offers 24/7 service with live support, flexible configuration for upsell logic, localization, coupons, and discounts, and integrates with major restaurant POS and ordering systems. ConverseNow serves major restaurant brands and helps reduce staffing pressure while improving customer satisfaction and driving frequency of spend. Founded in 2018 and headquartered in Austin, Texas, the company has raised approximately $28.8M in Series A funding from investors including Craft Ventures, Tensility Venture Partners, 2048 Ventures, Live Oak Ventures, and Enlightened Hospitality Investments.

Business model

Chatbots > Industry Specific > Food and Beverages > Restaurants > Customer Service,

Food Tech > Technology Enablers > Restaurants > Voice based Ordering Solutions

Team background

College Wise > IIT Kanpur

Institutional investors

Tensility Venture Partner Knoll Ventures 2048 Ventures Bridge Investments Bala Investments Live Oak Ventures Enlightened Hospitality Investments Craft Ventures Moneta Ventures Clutch Ashish Gupta Federico Castellucci

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