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Convin

Series A

Convin develops an AI agent platform that powers omnichannel customer interactions for home service businesses, automating conversations across phone calls, SMS, website widgets, WhatsApp, and email. The platform captures every inquiry instantly with sub-5-second response times, qualifies service requests, and automatically books jobs with sub-5-minute confirmation. Convin AI handles calls 24/7 without voicemail,…

Enterprise Applications · Customer Service Software, · Bengaluru, India · EST 2020

About

Convin develops an AI agent platform that powers omnichannel customer interactions for home service businesses, automating conversations across phone calls, SMS, website widgets, WhatsApp, and email. The platform captures every inquiry instantly with sub-5-second response times, qualifies service requests, and automatically books jobs with sub-5-minute confirmation. Convin AI handles calls 24/7 without voicemail, follows custom scripts and service rules, and maintains customer context across channels for repeat interactions. The platform integrates with existing CRM systems, logging full transcripts, call summaries, and tasks automatically. By unifying all communication channels into a single AI-driven pipeline, Convin ensures no lead goes unworked, addressing the critical problem of home service businesses losing jobs due to delayed responses rather than lack of demand. Founded in 2020 and headquartered in Bengaluru, India, the company has raised approximately $8.9 million at the Series A stage.

Business model

Sales Force Automation > Sales Analytics > Conversation Intelligence,

Customer Service Software > Customer Self Service > Chatbots > Voice Based > AI Agents

Founders & team highlights

Founder with Prior Funding,

Founder with Prior Acquisition,

Serial Founder

Team background

College Wise > IIT Delhi

Institutional investors

Titan CapitalQED InnovationOrigami NextDigital SparrowPrimathonLogXSpotlight ConsultantsSequoia Capital100UnicornsSprout InvestmentsIndia QuotientJSW VenturesKalaari CapitalSparrow CapitalIQ Capital

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