Daisee

Developer of voice analytics software for contact centre quality assurance. The software transcribes calls, evaluates performance, and improves quality assurance standards. It analyses customer interactions, reveals compliance gaps, and identifies caller sentiment. The software uses artificial intelligence, natural language processing, and sentiment analysis. It provides insights about team performance. Founded in 2017, headquartered in Sydney, Australia. The company has raised $6. The company operates in the AI Infrastructure sector with additional focus on AI Infrastructure and Natural Language Processing. Its business model centers on Conversation Intelligence. Founded in 2017, headquartered in Sydney, Australia. The company has raised $6.8M at the Series A stage. Backed by investors including Alium Capital, Thorney, SpringCapital Investment, Uluwatu Capital, Partners For Growth.

Sales Force Automation > Sales Analytics > Conversation Intelligence,

Big Data Analytics > Data Analytics > Speech Analytics,

Customer Service Software > Contact Center > Workforce Optimization > Performance Management > Quality Assurance,

Speech and Voice Recognition > Technology Providers > Software > Automatic Speech Recognition > Conversational AI Platforms,

AI Infrastructure > Natural Language Processing > Speech Solutions > Speech Recognition

Company Wise > McKinsey