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High Tech Series A Founded 2018

DXwand

DXwand is a conversational AI company that provides AI-powered customer support solutions for businesses. The platform uses natural language processing to understand customer inquiries in multiple languages and provide automated responses, handling customer service interactions across chat, voice, and messaging channels. DXwand technology understands customer intent, retrieves relevant information from knowledge…

📍 Cheyenne, United States · Chatbots,

Funding snapshot

Last roundSeries A
Amount$4M
Date8 December 2023
Total raised$5M
Team size31

About

DXwand is a conversational AI company that provides AI-powered customer support solutions for businesses. The platform uses natural language processing to understand customer inquiries in multiple languages and provide automated responses, handling customer service interactions across chat, voice, and messaging channels. DXwand technology understands customer intent, retrieves relevant information from knowledge bases, and generates contextual responses, enabling organizations to automate customer support while maintaining service quality. The platform serves businesses in the Middle East and North Africa region, supporting Arabic and English language interactions with cultural and dialect awareness. Founded in 2018 and headquartered in Cheyenne, Wyoming, DXwand has raised $5 million in Series A funding from investors including Orbit Ventures, Shorooq Partners, Algebra Ventures, and Dubai Future District Fund.

Business model

Customer Service Software > Customer Self Service > Conversational AI Platforms,

Chatbots > Industry Agnostic > Customer Support > Text Based

Team background

Company Wise > Microsoft

Institutional investors

Orbit Ventures Shorooq Partners Algebra Ventures Dubai Future District Fund Huashan Capital SOSV Modus Capital

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