Zuma

Zuma is an AI-powered platform for the multifamily real estate industry that provides a human-AI hybrid assistant named Kelsey to handle the full resident lifecycle. The platform integrates seamlessly with existing PMS and CRM systems to manage leasing inquiries, automate tour scheduling, handle rent collections through multi-channel payment reminders and follow-ups, process move-outs from initial notices to final inspections, and manage property calls through a customizable AI receptionist. Kelsey maintains brand voice consistency and operates with 24/7 availability backed by a team of human experts. Customers report 53% faster response rates, 2.4x lead-to-visit conversions, 44% higher overall conversion rates, and 85% reduction in rent collection workload. Founded in 2021 and headquartered in San Francisco, United States, the company has raised $7.4M in seed funding from investors including Andreessen Horowitz, Y Combinator, Range Ventures, Day One Ventures, Soma Capital, Liquid 2 Ventures, Rebel Fund, and Position Ventures.