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High Tech Series A Founded 2011

giosg

giosg is a digital customer experience platform that combines AI agents, live engagement tools, and interactive content to help businesses automate support, convert leads, and capture customers. The platform offers five core products: giosg AI Agent for automating up to 95% of everyday customer requests, giosg Live for human conversations when needed, giosg Agentic Search for conversational search that increases…

📍 Helsinki, Finland · Chatbots,

Funding snapshot

Last roundSeries A
Amount$5M
Date30 May 2018
Total raised$5M
Team size65

About

giosg is a digital customer experience platform that combines AI agents, live engagement tools, and interactive content to help businesses automate support, convert leads, and capture customers. The platform offers five core products: giosg AI Agent for automating up to 95% of everyday customer requests, giosg Live for human conversations when needed, giosg Agentic Search for conversational search that increases conversions, giosg Interaction Builder for converting visitors with interactive content, and giosg Agentic Analytics for conversational insights. The platform serves support, sales, and marketing teams across automotive, e-commerce, pharmaceutical, and telecommunications industries. Customers report 2x lead-to-sale conversion rates, 4x campaign page traffic, and 3x more leads captured through conversations. giosg provides omnichannel and multilingual capabilities with integrations to existing systems. Founded in 2011 and headquartered in Helsinki, Finland, the company has raised $5.2M in Series A funding from investors including Business Finland, Zenith Group, Vendep Capital, Varenne, VentureOut, and Grannenfelt Finance.

Business model

Sales Force Automation > Lead Generation > Website Visitors,

MarketingTech > Demand Generation > Lead Management > Lead Generation > Conversational Bots,

Customer Service Software > Customer Self Service > Chatbots > Text Based,

Chatbots > Industry Agnostic > Customer Support

Institutional investors

Businessfinland Zenith Group Vendep Capital Varenne VentureOut Grannenfelt Finance

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