Goodcall

Goodcall provides agentic voice AI that automates customer service and sales requests on phone calls for businesses of all sizes. The platform enables users to launch custom AI phone agents in minutes without an engineering team, connecting knowledge sources, business tools, and databases to power agent functionality. Goodcall agents automate appointments by syncing with CRM and calendar systems, capture inbound call data and share it via SMS, email, Google Sheets, or CRM, and provide call analytics showing automation rates, call duration, and caller behavior breakdowns. The platform supports 306 local area codes, has deployed over 50,000 unique agents, and processed over 60 million voice agent interactions. Born at Google, Goodcall has been perfecting conversational AI for years, with features including customizable agent behavior, logic, workflows, operator transfer capabilities, and HIPAA compliance. Founded in 2015 and headquartered in Cupertino, California, the company has raised $4 million in seed funding from 75 and Sunny, Neo, Foothill Ventures, Merus Capital, Xoogler, Verissimo Ventures, VSC, and VSC Ventures. The platform serves over 42,000 businesses ranging from solopreneurs to publicly traded companies, with SOC2 Type II and ISO 27001 certifications.

Customer Service Software > Customer Self Service > Chatbots > Voice Based,

Chatbots > Industry Agnostic > Customer Support