Gridspace

Gridspace (now operating as Guava) provides a voice agent API platform built for regulated industries where compliance and call resolution are critical. The platform offers a unified voice system combining ASR, LLM, TTS, dialog control, compliance engine, and supervisor agent in one stack, trained on over 10 billion live agent minutes across regulated industries. Guava delivers sub-200ms turn-taking latency, sub-1s end-to-end call latency, and 99.9% uptime SLA, with SOC 2 Type II, HITRUST i1, and PCI DSS Level 1 compliance certifications. The platform serves BPOs, healthcare, insurance, banking, and government sectors, enabling deployment of AI voice agents for intake, claims, collections, KYC, and citizen services. Founded in 2012 as Gridspace, a collaboration with SRI Speech Labs, and headquartered in California, United States, the company has raised approximately $7.6 million in Series A funding from investors including Mouro Capital, Wells Fargo, USAA, and MiddleGame Ventures.

Business Intelligence > Unstructured Data Analytics > Speech Analytics,

Big Data Analytics > Data Analytics > Speech Analytics,

Customer Service Software > Contact Center > Conversational Analytics,

Chatbots > Chatbot Development > Conversational AI Development,

Speech and Voice Recognition > Technology Providers > Software > Automatic Speech Recognition,

AI Infrastructure > Natural Language Processing > Speech Solutions > Speech Analytics,

Plug and Play Tech Center Batches > Insurtech > Batch 4

College Wise > Stanford University