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Hyro

Series C

Hyro is an AI-powered conversational platform that provides healthcare organizations with AI agents for call center automation, patient scheduling, and access to care. The platform offers out-of-the-box AI agents that resolve over 85% of repetitive tasks across call centers, websites, mobile apps, SMS, and messaging tools. Hyro integrates with Epic EMR, Salesforce, Cisco, and Five9, automating scheduling management,…

HealthTech · Healthcare IT, · New York City, United States · EST 2014

About

Hyro is an AI-powered conversational platform that provides healthcare organizations with AI agents for call center automation, patient scheduling, and access to care. The platform offers out-of-the-box AI agents that resolve over 85% of repetitive tasks across call centers, websites, mobile apps, SMS, and messaging tools. Hyro integrates with Epic EMR, Salesforce, Cisco, and Five9, automating scheduling management, physician search, prescription management, FAQ resolution, and IT help desk functions. The platform features responsible AI with explainability, control, and compliance pillars, achieving 50M+ successful conversations, 120M+ minutes saved, and 8.8x ROI for customers. Hyro serves healthcare providers, FQHCs, children's hospitals, and healthcare payers. Founded in 2014 and headquartered in New York City, United States, the company has raised $114.6 million in Series C funding from investors including Macquarie, Hanaco Ventures, Define Ventures, and Healthier Capital.

Business model

Chatbots > Chatbot Development > Conversational AI Development,

Speech and Voice Recognition > Technology Providers > Software > Conversational User Interface > Websites,

Healthcare IT > Value Based Care > Patient Engagement > Suite Solutions

Founders & team highlights

Serial Founder

Team background

Company Wise > Intel,

College Wise > Tel Aviv University, Cornell University

Institutional investors

MacquarieLiberty Mutual Strategic VenturesBlack Opal VenturesK20 FundHanaco VenturesSpero VenturesMindset VenturesTwilioEntrepreneurs Roundtable AcceleratorSpider CapitalR-Squared VenturesERA CapitalHealthier CapitalDefine VenturesBon Secours Health System

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