Incept AI

Incept AI develops voice AI solutions specifically designed for quick-service restaurant drive-thru and phone ordering. The platform leverages audio neural networks to process noise, acoustic echo, and background sounds in real-world environments, enabling accurate and natural voice ordering even in challenging acoustic conditions. Incept AI handles complex menu modifiers, suggestive selling campaigns, and multi-item orders with low-latency responses averaging around 812 milliseconds per conversation. The system achieves over 95% AI-only order completion rates and 21% faster total service times. Key capabilities include rapid menu ingestion from POS systems, fast multi-location rollout, instant menu updates without lengthy retraining, graceful out-of-stock handling, and campaign management for limited-time offers. The platform also provides store analytics including guest sentiment and order flow insights. Founded in 2023 and headquartered in New York City, United States, Incept AI has raised $6.0M in seed funding from investors including Rally Ventures and 10vc.