Iyunwen
Iyunwen is an artificial intelligence platform which develops chatbots for enterprises. The enterprises can set it up for both internal and external use. According to the website, it can solve about 85% of the queries with an accuracy of 97%. It can be used for different industries such as hotels, banks, government and others, and claims to have 6000+ customers. Founded in 2013, headquartered in Nanjing, China. The…
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About
Iyunwen is an artificial intelligence platform which develops chatbots for enterprises. The enterprises can set it up for both internal and external use. According to the website, it can solve about 85% of the queries with an accuracy of 97%. It can be used for different industries such as hotels, banks, government and others, and claims to have 6000+ customers. Founded in 2013, headquartered in Nanjing, China. The company has raised $6M at the Series B stage backed by investors including Green Pine Capital Partners, Lanling Software, Galaxy Internet, Xinpao Capital. Operating in Enterprise Applications > Customer Service Software, High Tech > Chatbots.
Business model
Customer Service Software > Contact Center > Live Chat,
Chatbots > Industry Agnostic > Customer Support > Text Based
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