Jelou Systems

Jelou provides an AI-based conversational platform for building WhatsApp AI agents focused on payments, onboarding, and customer service automation. The company's Brain Studio enables no-code building of AI agents, while its tool suite includes KYC verification (identity validation with biometric checks), electronic signatures for documents and contracts, intelligent search for conversational shopping, and secure payment processing, all without leaving WhatsApp. Jelou has processed over $200 million in transactions across WhatsApp and other channels, demonstrating market-proven capability for in-chat financial transactions. The platform supports deployment across multiple conversational channels including WhatsApp, Messenger, Instagram, and Web. Jelou maintains enterprise-grade security with ISO 27001 certification, zero third-party data retention, prevention of provider model training on customer data, and encrypted transaction data. The company serves banking, healthcare, commerce, and restaurant industries, enabling brands to automate routine work, support multiple AI technologies for understanding idioms and languages, recognize images, documents, emojis, and voice messages, coordinate logistics, and send product catalogs. Founded in 2016 and headquartered in New York, Jelou has raised $12.5M in Series A funding from investors including Act One Ventures, Arca Continental, Wellington, Krealo, and Collide.

Customer Service Software > Customer Self Service > Chatbots > Text Based > WhatsApp Based,

Chatbots > Industry Agnostic > Customer Support > Text Based