Kaizan
Kaizan provides an AI-powered client intelligence platform designed for client service professionals in professional services firms. The platform deploys AI assistants that join every call, understand every email, and update CRM systems automatically, while AI Helpers work 24/7 on each account to draft replies, prepare QBRs, watch for risk, and surface expansion opportunities. Its proprietary CARE framework scores…
Funding snapshot
About
Kaizan provides an AI-powered client intelligence platform designed for client service professionals in professional services firms. The platform deploys AI assistants that join every call, understand every email, and update CRM systems automatically, while AI Helpers work 24/7 on each account to draft replies, prepare QBRs, watch for risk, and surface expansion opportunities. Its proprietary CARE framework scores and tracks client satisfaction, activity, relationship strength, and expansion opportunities across every account. Kaizan integrates with Salesforce, Gmail, Slack, Google Calendar, Teams, Zoom, Outlook, Notion, and Asana, and reports 21%+ average revenue growth per client. Founded in 2021 and headquartered in Greenford, United Kingdom, the company has raised $4.6 million in seed funding from investors including Jigsaw, Pembroke VCT, Velocity Capital, Charlotte Street Capital, Founders Factory, and OpNet.
Business model
Customer Service Software > Customer Self Service > Chatbots > Omnichannel,
Chatbots > Industry Agnostic > Customer Support
Institutional investors
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