LimeChat

LimeChat is a provider of AI agents for chat and voice across the full customer lifecycle, deployed in weeks rather than months. The company Agent Studio platform enables business teams including CX, product, and ops to design, test, and ship production AI agents without engineering, using a visual canvas with hybrid AI architecture where deterministic nodes handle data collection, API calls, and conditional logic while AI reasoning kicks in only where needed. The platform is built directly on Meta stack for WhatsApp, ensuring every message type renders correctly. The Agent OS includes WhatsApp-exclusive Voice AI Suite with real-time AI voice across WhatsApp Calling and telephony, a unified inbox CRM layer with seamless AI-to-human handoff, a marketing engine for 2-way WhatsApp campaigns and CTWA, a knowledge base with auto-updated version-controlled content to prevent hallucinations, and AI simulation and evaluation testing against thousands of edge cases before launch. LimeChat serves automotive, BFSI, real estate, e-commerce, and hospitality sectors with 300-plus market-leading brands. The platform handles over 10 million conversations per month with 99.9% uptime and SOC 2 Type II certification, supporting 11 Indian languages. Founded in 2020 and headquartered in Bengaluru, India, LimeChat has raised approximately 6 million at the Seed stage with investors including Log X Ventures, Stellaris, pi Ventures, Redbrook, Angel List, Sequoia Capital, Titan Capital, and Soonicorn Ventures.