Marko Polo

Markopolo AI is an agent-led customer engagement platform for ecommerce, retail, and direct-to-consumer brands that uses AI agents to run personalized, behavioral marketing campaigns across multiple channels. The platform assigns AI revenue agents to individual website visitors, working 24/7 to recover abandoned carts, checkouts, and browse sessions through email, SMS, WhatsApp, push notifications, and AI voice calls. Markopolo AI features a built-in composable customer data platform (CDP) called MarkTag that enables real-time personalization, behavioral analysis for intent and price sensitivity prediction, unified customer profiles across channels, and dynamic content generation using GenAI. The platform integrates natively with Shopify and reports 20-30 percent cart recovery rates for clients, compared to 10-15 percent industry baselines. Case studies include Carnival Internet achieving 43 percent cart recovery, Eastern Pickles recovering $2.8 million in six months, and eCourier sending 3.8 million personalized messages monthly. Founded in 2021 and headquartered in Dover, Delaware, Markopolo AI has raised $3.5 million in seed funding from investors including Accelerating Asia, SBK Tech Ventures, and Startup Bangladesh.