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Enterprise Applications Series A Founded 2016

Mihup

Mihup is an enterprise voice AI platform company that develops voice artificial intelligence solutions for automotive, contact center, IoT, and developer applications. The company's product ecosystem includes the Automotive Voice Agent (AVA), an in-car voice assistant for software-defined vehicles enabling navigation, media control, AC, calls, and advanced vehicle controls; Mihup Voice Agent, a voice bot for contact…

📍 Kolkata, India · Customer Success Management,

Funding snapshot

Last roundSeries A
Amount$6M
Date13 September 2024
Total raised$11M
Valuation41,724,049 (Sep 13, 2024)
Team size75

About

Mihup is an enterprise voice AI platform company that develops voice artificial intelligence solutions for automotive, contact center, IoT, and developer applications. The company's product ecosystem includes the Automotive Voice Agent (AVA), an in-car voice assistant for software-defined vehicles enabling navigation, media control, AC, calls, and advanced vehicle controls; Mihup Voice Agent, a voice bot for contact centers that automates customer conversations across support, sales, and collections; Interaction Analytics for insights on voice of customer, agent performance, and process excellence; Agent Assist for real-time agent guidance with summaries, scripts, and compliance alerts; and Voice APIs and SDKs for adding ASR, NLU, and TTS to apps, kiosks, and embedded devices. Mihup's technology is built on proprietary G2P phoneme-based technology achieving 95% accuracy in noisy and multilingual environments, supporting 120+ languages, accents, and dialects with domain-tuned LLMs. The platform is edge-optimized for low latency and high reliability, with 1.5 million+ cars on the road powered by Mihup AI and 5 million+ daily interactions processed. The company has strategic partnerships with Qualcomm for edge voice AI and Tata Motors for India's first Gen AI voice assistant for software-defined vehicles. Founded in 2016 and headquartered in Kolkata, India, Mihup has raised $10.8M in Series A funding from investors including Ideaspring Capital, Accel, Netcore Cloud, Founder Collective, RBA Finance, Samedh Trinity Partners, Xelpmoc, Sarkar Vision Culture and Media, Lucky Investment Managers, CORE91.VC, India Emerging Private Equity, and Argan Global.

Business model

Customer Success Management > Suite,

Customer Service Software > Contact Center > Conversational Analytics,

Chatbots > Industry Agnostic > Customer Support

Founders & team highlights

Serial Founder

Institutional investors

Ideaspring Capital Accel Netcore Cloud Founder Collective RBA Finance Samedh Trinity Partners Xelpmoc Sarkar Vision Culture and Media Lucky Investment Managers CORE91.VC India Emerging Private Equity Argan Global Rba Finance And Investment Rajesh Jain Jayant Kadambi

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