NLX

NLX develops a conversational AI platform for building and managing AI-powered conversations at any scale, from startups to global brands. The platform orchestrates AI applications across every channel including chat, voice, and phone using any AI model, with no code required. Its patented Voice+ technology synchronizes voice with digital channels to deliver conversational experiences, supporting 65+ languages natively and enabling instant switching between LLM providers. The platform includes a visual no-code conversation builder, multi-channel deployment, comprehensive analytics with custom KPI tracking, and conversation APIs and SDKs. NLX serves industries including automotive, financial services, healthcare, hospitality, retail, and travel, delivering use cases such as internal operations, customer service, and critical operations with 90% customer satisfaction and 20% self-service rates. Now part of Amazon Connect, NLX was founded in 2018 and headquartered in New York City, having raised approximately $21.8M in Series A funding from investors including JetBlue Technology Ventures, Thayer Ventures, Tech Square Ventures, and Flying Fish Ventures.