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Opendialog Ai

Series A

OpenDialog AI provides an enterprise-grade conversational AI platform that builds, deploys, and manages AI agents purpose-built for regulated industries, with a primary focus on insurance. The platform features specialized AI agents including Selma (AI Sales Agent) that delivers a 20% increase in quote conversions, Jamie (AI Policy Query Agent) that achieves 70% self-served policy queries without human intervention,…

High Tech · Natural Language Processing, · London, United Kingdom · EST 2017

About

OpenDialog AI provides an enterprise-grade conversational AI platform that builds, deploys, and manages AI agents purpose-built for regulated industries, with a primary focus on insurance. The platform features specialized AI agents including Selma (AI Sales Agent) that delivers a 20% increase in quote conversions, Jamie (AI Policy Query Agent) that achieves 70% self-served policy queries without human intervention, and Rhea (AI Re-engagement Agent) that recovers 20% of lost quote journeys. OpenDialog's SAFER framework ensures every AI agent operates securely, transparently, and compliantly, meeting regulatory expectations while delivering consistent, auditable outcomes across live insurance workflows. The platform supports quotations, policy questions, policy changes, re-engagement, claims processing, and more. OpenDialog follows a proven four-step deployment process: Discovery, Design, Deployment, and Optimisation, enabling live agents within weeks. The platform integrates with WhatsApp, Alexa, Google Home, Facebook Messenger, and Slack, and offers graph-based conversation mapping, A/B testing, analytics, and multi-language support. Customers include Davies Group (VRG), Adrian Flux (Bikesure), and Garzella Group. Founded in 2017 and headquartered in London, United Kingdom, OpenDialog AI has raised $13.0M in Series A funding from investors including AlbionVC and Dowgate Capital.

Business model

Sales Force Automation > Lead Management > Lead Nurturing > Conversational Bots,

MarketingTech > Marketing Intelligence > Competitive Intelligence > Conversational Bots,

Chatbots > Chatbot Development > Conversational AI Development > Code Based Platforms

Institutional investors

AlbionVCDowgate Capital

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