Quavo

Quavo develops cloud-based fraud and dispute management software for financial institutions, providing automated solutions for fraud claim intake, investigation, and resolution across card transactions and payment disputes. The company's flagship product, QFD (Quantum Fraud and Disputes), is a dispute management platform that automates the end-to-end dispute lifecycle from intake through resolution, with AI-powered automation (ARIA) trained on millions of dispute data points to handle complex edge cases. Quavo also offers DRE (Dispute Resolution Experts) as a managed service for institutions that need outsourced dispute processing. The platform serves five institution types: issuing banks (advanced fraud claim intake and dispute management), credit unions (streamlined operations and member support), fintechs (compliance and frictionless customer interactions), processors (robust integrations for client claim management), and sponsor banks (centralized dispute management and compliance oversight). Quavo has recovered over $2 billion for more than 15.6 million fraud victims, processes over 1 million disputes per month, and reaches resolution 28 days faster than the industry average. The platform delivers 90% task automation, with First Hawaiian Bank recovering an average of $482,000+ monthly. QFD is PCI compliant, SOC 2 Type 2 certified, and SOC 1 Type 1 certified, built to meet Reg E and Reg Z compliance requirements. The company has won multiple Banking Tech Awards and CreditUnions.com Innovation Awards. Founded in 2016 and headquartered in Wilmington, Delaware, Quavo has raised $311 million in a Series A round backed by Spectrum Equity, FINTOP, JAM FINTOP, and Decathlon Capital Partners.