Ravenna

Ravenna is an agentic IT service management platform that helps IT and operations teams automate workflows( resolve requests( and deliver employee support directly within Slack( The platform provides AI-powered agents that automate repetitive tasks and answer common questions based on existing knowledge( a visual workflow canvas for building automated processes( a modern service desk designed for team chat with workspaces for every team( and analytics dashboards for tracking SLAs and CSAT( Ravenna handles use cases including email issues( software access requests( hardware requests and device support( employee onboarding and offboarding( password resets( VPN access( MFA resets( security incident reporting( CRM access and permissions( lead routing and assignment( and tool integration support( The platform is SOC2 certified( HIPAA compliant( and GDPR compliant( with native support for approval requests( custom forms( statuses( assignees( tasks( categories( and custom views( Founded in 2024 and headquartered in Seattle( United States( the company has raised $15.0M in seed funding from investors including Madrona( Khosla Ventures( and Founders' Co-op.