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Rep.ai

Series A

Rep.ai provides an AI-powered platform for live video and text-based conversations, offering tools for engaging website visitors and converting traffic into pipeline. The platform detects target accounts and nurtures ideal customer profiles through website interactions, with features including human and AI live chat, video conversations, and company detection. Rep.ai filters traffic and builds dynamic lists of…

Retail · E-Commerce Enablers, · San Francisco, United States · EST 2016

About

Rep.ai provides an AI-powered platform for live video and text-based conversations, offering tools for engaging website visitors and converting traffic into pipeline. The platform detects target accounts and nurtures ideal customer profiles through website interactions, with features including human and AI live chat, video conversations, and company detection. Rep.ai filters traffic and builds dynamic lists of visitors, enabling sales teams to prioritize high-value accounts and engage prospects in real-time through personalized video and chat experiences. The platform serves e-commerce enablers and customer service software markets, combining chatbot technology with live agent capabilities to maximize conversion rates from website traffic. Founded in 2016 and headquartered in San Francisco, the company has raised approximately $7.5M in Series A funding from investors including Browder Capital, mxv Capital, Gradient Ventures, Forerunner Ventures, First Round Capital, Accel, and SV Angel. Rep.ai differentiates itself through its AI-powered live video chat platform that identifies target accounts in real-time and converts website visitors into qualified pipeline through personalized human and AI-assisted engagement.

Business model

Customer Service Software > Contact Center > Live Chat > For Websites,

Chatbots > Industry Specific > Retail > Ecommerce > Customer Engagement,

E-Commerce Enablers > Customer Experience Management > Customer Support > Bots

Founders & team highlights

Founder with Prior Acquisition,

Serial Founder

Team background

Company Wise > Microsoft, Google,

College Wise > Stanford University

Institutional investors

Browder Capitalm]x[v CapitalGradient VenturesForerunner VenturesFirst Round CapitalAccelSV Angel

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