Rulai

Rulai develops a low-code, omni-channel conversational AI platform that enables enterprises to build and deploy virtual assistants across the entire customer journey. The platform features a level-3 AI dialog manager capable of multi-round conversations without coding, an RPA engine for workflow automation with hundreds of built-in integrations, and a no-code design studio for rapid bot deployment. Rulai serves financial services, insurance, healthcare, retail, e-commerce, travel, hospitality, manufacturing, and contact centers with solutions including virtual customer service agents, whisper agents for human agent assistance, and guided shopping assistants. Customer results include 70% of support requests handled without human intervention at DHgate, 82% CSAT rating at a top ride-hailing company, and SAP chatbot deployment in three weeks at Sanofi. Founded in 2016 and headquartered in Campbell, California, the company has raised approximately $13M in Series A funding. Rulai differentiates itself through recognition by Forbes, Forrester, Gartner as a Cool Vendor, and G2 as a Leader in Chatbot Platforms.