Serviceaide
Provider of AI and cloud powered virtual agents for customer support applications. It develops chatbots for diversified industrial applications, such as asset management, asset tracking, change management, help desk support, and incident management. The product can be supported both on desktops as well as mobile devices and is scalable, which allows organizations to expand or reduce the features as per their…
Funding snapshot
About
Provider of AI and cloud powered virtual agents for customer support applications. It develops chatbots for diversified industrial applications, such as asset management, asset tracking, change management, help desk support, and incident management. The product can be supported both on desktops as well as mobile devices and is scalable, which allows organizations to expand or reduce the features as per their requirements. The product is offered as a free trial version, and it can be purchased fo Founded in 2016, headquartered in San Jose, United States. The company has raised $12M at the Series B stage backed by investors including Decathlon Capital Partners, Arrowroot Capital Management. Operating in Enterprise Infrastructure > IT Operations, Enterprise Applications > Customer Service Software.
Business model
IT Operations > ITSM > Suite,
Customer Service Software > Customer Self Service > Chatbots > Text Based,
Chatbots > Industry Agnostic > Customer Support
Team background
College Wise > Columbia University
Institutional investors
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