Provider of an AI-based virtual agent for customer service automation. It allows users to improve customer satisfaction, manage inbound queries, repetitive tasks, manage business issues, handle customer records and improve business performance. It caters its solutions to eCommerce to improve brand performance. It can be integrated with helpdesk and eCommerce platform to collect data, analyze, and provides insights based on the tickets. It offers a subscription-based pricing model. Founded in 2018, headquartered in Venice, United States. The company has raised $15M at the Series A stage backed by investors including ScOp Venture Capital, Alpha Edison, Greycroft, OMEGA, Miramar Labs. Operating in Enterprise Applications > Customer Service Software, High Tech > Chatbots.
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Thankful AI
Series AProvider of an AI-based virtual agent for customer service automation. It allows users to improve customer satisfaction, manage inbound queries, repetitive tasks, manage business issues, handle customer records and improve business performance. It caters its solutions to eCommerce to improve brand performance. It can be integrated with helpdesk and eCommerce platform to collect data, analyze, and provides insights…
About
Business model
Customer Service Software > Customer Self Service > Chatbots > Text Based,
Chatbots > Industry Agnostic > Customer Support > Text Based
Institutional investors
ScOp Venture CapitalAlpha EdisonGreycroftOMEGAMiramar LabsBonfire VenturesTenOneTenGaingelsKaktus CapitalStage Venture PartnersGutbrain VenturesAmplifyOmega Venture Partners
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