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Enterprise Applications Series A Founded 2018

Thankful AI

Provider of an AI-based virtual agent for customer service automation. It allows users to improve customer satisfaction, manage inbound queries, repetitive tasks, manage business issues, handle customer records and improve business performance. It caters its solutions to eCommerce to improve brand performance. It can be integrated with helpdesk and eCommerce platform to collect data, analyze, and provides insights…

📍 Venice, United States · Customer Service Software,

Funding snapshot

Last roundSeries A
Amount$12M
Date27 September 2021
Total raised$15M
Team size50

About

Provider of an AI-based virtual agent for customer service automation. It allows users to improve customer satisfaction, manage inbound queries, repetitive tasks, manage business issues, handle customer records and improve business performance. It caters its solutions to eCommerce to improve brand performance. It can be integrated with helpdesk and eCommerce platform to collect data, analyze, and provides insights based on the tickets. It offers a subscription-based pricing model. Founded in 2018, headquartered in Venice, United States. The company has raised $15M at the Series A stage backed by investors including ScOp Venture Capital, Alpha Edison, Greycroft, OMEGA, Miramar Labs. Operating in Enterprise Applications > Customer Service Software, High Tech > Chatbots.

Business model

Customer Service Software > Customer Self Service > Chatbots > Text Based,

Chatbots > Industry Agnostic > Customer Support > Text Based

Institutional investors

ScOp Venture Capital Alpha Edison Greycroft OMEGA Miramar Labs Bonfire Ventures TenOneTen Gaingels Kaktus Capital Stage Venture Partners Gutbrain Ventures Amplify Omega Venture Partners

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