TRUEPIC

Botpress is an enterprise-grade AI agent platform that builds and deploys conversational AI agents for customer support. The platform offers Botpress Studio for visual AI agent building, an autonomous engine for multi-step workflow execution, knowledge bases for contextual responses, and tables for structured data management. Botpress agents can take real actions including processing refunds, updating accounts, correcting orders, and conducting proactive outreach, rather than merely answering queries. The platform integrates with webchat, Slack, WhatsApp, Instagram, and other channels, and includes Botpress Desk, an AI-native helpdesk for ticket management. Botpress features SOC II certification, GDPR compliance, and penetration testing by KPMG, with infrastructure built on AWS for automatic scaling. The company serves over 750,000 AI agents built across customers including American Express, Kia, Polestar, VML, Converse, and Ingenico. Founded in 2017 and headquartered in Quebec City, Canada, Botpress has raised $40 million in Series B funding from investors including Inovia Capital, Decibel, HubSpot, Framework Venture Partners, Real Ventures, and Panache Ventures.