Typewise is an AI platform for customer service automation that offers multi-agent orchestration, hybrid intelligence, and brand-specific AI models. The platform routes inquiries to appropriate agents, provides smart human handover capabilities, and supports multilingual communication with autonomous case handling. It includes an AI assistant that empowers agents with real-time translation and message optimization, integrating with existing knowledge bases and customer service tools. Typewise serves enterprises seeking to reduce response times and improve customer satisfaction through conversational AI. Founded in 2019 and headquartered in Schlieren, Switzerland, Typewise has raised approximately $4.6 million at the Seed stage from investors including Y Combinator, Hike Ventures, Dragon Capital, EuroUS Ventures, Transatlantic Rise, Terra VC, Intema, Swiss ICT Investor Club, InsurTech Hub Munich, Singularity Capital, and ACE & Company.
Typewise
SeedTypewise is an AI platform for customer service automation that offers multi-agent orchestration, hybrid intelligence, and brand-specific AI models. The platform routes inquiries to appropriate agents, provides smart human handover capabilities, and supports multilingual communication with autonomous case handling. It includes an AI assistant that empowers agents with real-time translation and message optimization,…
About
Business model
Customer Service Software > Customer Self Service > Chatbots > Omnichannel,
MassChallenge Batches > Cohort Information Unavailable
Founders & team highlights
Founder with Prior Funding,
Serial Founder
Team background
Top Rated Teams > Serial Entrepreneur,
College Wise > INSEAD
Institutional investors
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