Typewise
Developer of an AI platform for customer service automation and assistance
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Developer of an AI platform for customer service automation and assistance. The platform offers multi-agent orchestration, hybrid intelligence, and brand-specific AI models. It routes inquiries to appropriate agents and provides smart human handover capabilities. The platform supports multilingual communication and offers autonomous case handling. It also includes an AI assistant that empowers agents with real-time translation and message optimization. The platform integrates with existing knowledge, tools, and workflows. It provides usage and performance analytics, conversation intelligence, and quality assurance.
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