Vodex

Vodex provides generative AI-powered voice agents that automate inbound and outbound phone conversations for debt collection, payment reminders, and lead qualification workflows. The platform uses natural language processing to conduct context-aware conversations, verify right-party contact, negotiate payment plans, and capture promise-to-pay commitments without human intervention. Vodex's AI agents are designed for high-volume voice operations, capable of handling thousands of calls simultaneously with 24/7 availability. The system integrates with existing CRM tools, dialers, and marketing automation platforms, and includes features such as automated re-dialing at optimal intervals, call analytics showing automation rates and caller breakdowns, and SOC 2 and ISO 27001 compliance certifications. The company has also introduced DROS, a Debt Resolution Operating System for modern collections operations with end-to-end engagement operations and AI-powered collections workflows. Founded in 2016 and headquartered in Bengaluru, India, with US operations in Dover, Delaware, Vodex has raised $2.3 million in seed funding from Google for Startups, Unicorn India Ventures, Pentathlon Ventures, 100X.VC, Shavdia Ventures, and 247VC. The platform serves debt collection agencies, BPOs, insurance, and mortgage companies, with case studies showing 3x debt recovery rate improvement and 7x connect rate improvement.