Voiceflow

Voiceflow provides an enterprise conversational AI platform that enables CX teams to build, launch, and scale AI agents for every customer channel including web chat, phone, and mobile interfaces. Powered by the Agentic Context Engine, the platform delivers 500ms voice latency, 300,000 messages per minute throughput, and supports over 10,000 live agents in production. The platform balances agentic playbooks with deterministic workflows, offering conversation-level visibility and big-picture observability through LLM-powered evaluations. Customers including Turo, StubHub International, and Trilogy have achieved significant results, with Trilogy automating 60% of customer support across 90 products in 12 weeks. The platform features production-grade integration tools with environments for development, staging, and production pipelines, avoiding model lock-in by supporting multiple LLM providers. Security certifications include SOC-2 Type II, ISO/IEC 27001:2022, GDPR, and HIPAA compliance. Founded in 2018 and headquartered in San Francisco, United States, an company has raised approximately $38.5M in Series A funding from investors including True Ventures, Craft Ventures, Google, Amazon, and Felicis Ventures.

Enterprise Collaboration > Communication > Voice Chat,

Customer Service Software > Customer Self Service > Chatbots > Omnichannel,

Chatbots > Chatbot Development > Prototyping > Voice Based,

Speech and Voice Recognition > Technology Providers > Software > Automatic Speech Recognition > Conversational AI Platforms,

AI Infrastructure > Enabling Technologies > Software > ML Orchestration > AI Agent Frameworks

Serial Founder

College Wise > University of Toronto