Voyc AI
Voyc offers an AI-based call center quality assurance & agent performance monitoring software. Offerings include a transcription of call recordings, market research & UX interviews, connected codes & tags for training & evaluation purposes, machine learning models to categorize conversations, context-sensitive sentiment analysis, reporting, and more. Some of its partners include SAP, Google Developers Launchpad,…
Funding snapshot
About
Voyc offers an AI-based call center quality assurance & agent performance monitoring software. Offerings include a transcription of call recordings, market research & UX interviews, connected codes & tags for training & evaluation purposes, machine learning models to categorize conversations, context-sensitive sentiment analysis, reporting, and more. Some of its partners include SAP, Google Developers Launchpad, NVIDIA, and more. The company was founded in 2018 and headquartered in Amsterdam, Netherlands. It has raised $2M in seed funding, with backing from Google Developers, SAP.iO, DutchBasecamp, Techstars. The company operates in the High Tech - Natural Language Processing, Native AI - Natural Language Processing, Enterprise Applications - Customer Service Software space. Its offerings span Big Data Analytics - Data Analytics - Speech Analytics.
Business model
Sales Force Automation > Sales Analytics > Conversation Intelligence,
Big Data Analytics > Data Analytics > Speech Analytics,
Customer Service Software > Contact Center > Conversational Analytics
Institutional investors
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