AI-powered customer support automation platform. It provides AI that integrates with help desk software to automate response drafting for customer tickets. Some of the products of the platform include AI doc reader, summarize and translater, writing style customization, and more. The platform utilizes generative AI to automate support tickets for large Shopify businesses, enabling them to deliver exceptional customer service while reducing support costs. The company was founded in 2022 and headquartered in Singapore, Singapore. It has raised $5.8M in series a funding, with backing from Y Combinator, Frst Capital, Kima Ventures, Pioneer Fund, and others. The company operates in the High Tech - Generative AI, Native AI - Generative AI, High Tech - Chatbots space. AI powered customer support automation platform.
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Yuma
Series AAI-powered customer support automation platform. It provides AI that integrates with help desk software to automate response drafting for customer tickets. Some of the products of the platform include AI doc reader, summarize and translater, writing style customization, and more. The platform utilizes generative AI to automate support tickets for large Shopify businesses, enabling them to deliver exceptional…
About
Business model
Chatbots > Industry Agnostic > Customer Support
Founders & team highlights
$50M+ Club Founder,
Prior YC Backed Founder,
Serial Founder
Team background
Top Rated Teams > Serial Entrepreneur
Institutional investors
Y CombinatorFrst CapitalKima VenturesPioneer FundMotier Ventures 2024AI GrantIterativeRebel FundKarmanLiquid 2 VenturesGradient VenturesAltman CapitalMotierPi CampusSequoia Capital
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