Zaion
Zaion provides conversational AI solutions for customer relationship management, offering virtual assistants, agent assistance, and conversation intelligence tools that automate requests, assist advisors in real-time, and analyze conversations. The platform serves insurance, healthcare, banking, and retail sectors using speech recognition, NLP, and generative AI. Founded in 2017 in Paris, France, the company has…
Funding snapshot
About
Zaion provides conversational AI solutions for customer relationship management, offering virtual assistants, agent assistance, and conversation intelligence tools that automate requests, assist advisors in real-time, and analyze conversations. The platform serves insurance, healthcare, banking, and retail sectors using speech recognition, NLP, and generative AI. Founded in 2017 in Paris, France, the company has raised $22.5M in Series A funding from investors including Truffle Capital and Bpifrance. Provider of conversational artificial intelligence solutions for customer relationship management. The company offers virtual assistant, agent assistance, and conversation intelligence tools. These tools automate requests, assist advisors in real-time, and analyze customer-advisor conversations. The company’s solutions cater to sectors including insurance, healthcare, banking, and retail.
Business model
Customer Service Software > Customer Self Service > Chatbots > Omnichannel,
Chatbots > Industry Agnostic > Customer Support,
Speech and Voice Recognition > Technology Providers > Software > Conversational User Interface > Websites
Team background
College Wise > INSEAD
Institutional investors
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