Agent IQ
Agent IQ provides AI-assisted customer service and marketing solutions for the banking sector, offering a platform that enables customers to communicate with brands through web and mobile channels. The platform provides a business-facing dashboard with sentiment analysis, auto-assigning, and AI-assisted automated replies, along with automated proactive messaging based on product usage, behavioral, and geographical…
Funding snapshot
About
Agent IQ provides AI-assisted customer service and marketing solutions for the banking sector, offering a platform that enables customers to communicate with brands through web and mobile channels. The platform provides a business-facing dashboard with sentiment analysis, auto-assigning, and AI-assisted automated replies, along with automated proactive messaging based on product usage, behavioral, and geographical data. Founded in 2015 and headquartered in San Francisco, Agent IQ has raised approximately $37M in Series B funding from investors including Sierra Ventures, First National Bank, CRCM Ventures, Rubicon Venture Capital, and Acronym Venture Capital. The company serves banks and credit unions by providing relationship-building tools that combine AI automation with human oversight, enabling financial institutions to deliver personalized customer support at scale while maintaining the trust and compliance requirements specific to banking.
Business model
Sales Force Automation > CRM > Enterprise Suite > BFSI,
Customer Service Software > Contact Center > Live Chat,
Chatbots > Industry Specific > Banking And Financial Services > Banking,
Banking Tech > Banking Channels > Conversational,
Plug and Play Tech Center Batches > Supply Chain > Batch 3
Institutional investors
Latest coverage
No articles yet.
Similar startups
PagarBook
Provider of staff attendance, payroll and biometric attendance tools for small to medium enterprises
Vertice
AI-powered platform for modern finance and procurement teams. It offers features such as intake-to-procure, SaaS purchasing, and risk management.
1Kosmos
Block-chain-based passwordless authentication for customers. The products offered by the company include BlockID Verify, Workforce, and customer.
Concordium
Operator is a developer of an on-demand commerce platform that uses a network of human operators to fulfill customer requests for products through a text-based messaging interface.