Agent IQ

Agent IQ provides AI-assisted customer service and marketing solutions for the banking sector, offering a platform that enables customers to communicate with brands through web and mobile channels. The platform provides a business-facing dashboard with sentiment analysis, auto-assigning, and AI-assisted automated replies, along with automated proactive messaging based on product usage, behavioral, and geographical data. Founded in 2015 and headquartered in San Francisco, Agent IQ has raised approximately $37M in Series B funding from investors including Sierra Ventures, First National Bank, CRCM Ventures, Rubicon Venture Capital, and Acronym Venture Capital. The company serves banks and credit unions by providing relationship-building tools that combine AI automation with human oversight, enabling financial institutions to deliver personalized customer support at scale while maintaining the trust and compliance requirements specific to banking.