AI Rudder
AI Rudder runs outbound and inbound voice agents for lenders and consumer finance companies across Asia Pacific, automating natural two way conversations that would otherwise fall…
Overview
AI Rudder runs outbound and inbound voice agents for lenders and consumer finance companies across Asia Pacific, automating natural two way conversations that would otherwise fall to call center staff. Its agents are powered by Voyager, a proprietary large language model the company built specifically for the financial services industry, which it says handles complex unstructured data and performs real time reasoning with contextual understanding rather than following scripts. Named deployments cover customer verification during loan origination and proactive debt collection, including across a Malaysian consumer finance company's dealer network, reached through a channel partnership with the country's leading lending software vendor. Clients include a major Indonesian buy now pay later provider, a large Indonesian consumer finance company and a listed Chinese lender.
Details
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