Colektia
Colektia built what it calls the first AI-driven digital collections infrastructure in Latin America, managing more than 15 million individuals and 1.6 billion dollars of debt for…
Overview
Colektia built what it calls the first AI-driven digital collections infrastructure in Latin America, managing more than 15 million individuals and 1.6 billion dollars of debt for banks, fintechs, insurers, telecoms and retailers across seven countries in the region, with operations in Spain from 2026. Machine learning, predictive analytics and language processing segment delinquent portfolios and determine the optimal moment, frequency and channel to reach each debtor, which the company reports lifts early-stage recovery by up to 25 percent and cuts collection costs by up to 30 percent within eight weeks. Its stated purpose is re-entry rather than recovery alone: millions of Latin Americans are locked out of credit by default registries, and its consumer product Alivia exists to give them a route back. It also acquires past due portfolios for its own account.
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