Fundamento
Fundamento, formerly Skillr, runs voice agents across the whole lending relationship for banks, non bank lenders, fintech lenders and insurers, covering loan discovery and lead…
Overview
Fundamento, formerly Skillr, runs voice agents across the whole lending relationship for banks, non bank lenders, fintech lenders and insurers, covering loan discovery and lead engagement, pre qualification, onboarding calls, servicing, support and collections. Agents converse in more than 30 languages, retain context across the lifecycle and screen borrowers for intent and basic eligibility before passing qualified cases to human staff. One deployment pattern is distinctive: when an applicant stalls on a digital form, often because it is in English and they are not a native speaker, the agent calls them, resolves the problem in their own language and returns them to the journey. The platform is interface first and no code, and can run in the customer's cloud or on their own servers.
Details
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