Glia
Glia runs the customer interaction layer for community and regional banks, credit unions and insurers, unifying voice, chat, video, messaging and screen sharing so a conversation…
Overview
Glia runs the customer interaction layer for community and regional banks, credit unions and insurers, unifying voice, chat, video, messaging and screen sharing so a conversation moves between channels and between AI and human agents without losing context or forcing reauthentication. Its voice assistant is trained on banking scenarios and handles routine service calls, agent facing tools draft responses and complete after call work, and an outbound product places automated voice and text campaigns for renewals, payment reminders and account offers.
Details
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