Vodex
Vodex runs generative AI voice agents for debt collection and payment outreach, built specifically around the recovery lifecycle rather than treating collections as one use case…
Overview
Vodex runs generative AI voice agents for debt collection and payment outreach, built specifically around the recovery lifecycle rather than treating collections as one use case among many. Its agents handle payment reminders, overdue follow ups, failed payment chases and payment plan negotiation, verify debtor identity before proceeding, detect voicemail and adapt call flow, and warm transfer to a human collector when a call becomes complex rather than dropping into a scripted loop. Stated capacity runs from ten thousand to more than five hundred thousand calls a day, and the platform integrates with customer relationship systems, skip tracing tools and payment gateways. It is one of the few vendors in this pocket to publish a pricing page, disclosing a free tier of ten calling minutes with no card required, that price is driven by call volume, use case and integration requirements, that a setup cost may apply, and a billing basis of paying only for connected calls. Compliance positioning is built on United States collection rules including the fair debt collection and telephone consumer protection regimes, and the company holds AICPA SOC 2 and ISO 27001. Headquartered in Bengaluru and expanding into North America through collection agencies and business process outsourcers, it was founded by chief executive Anshul Shrivastava and chief technology officer Kumar Saurav, and reported reaching one million dollars of annual recurring revenue in its first year.
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